Tuesday 1 August 2017

Solution to Error 0x80070714 when attempting to upgrade to Windows 10 version 1703 (Creators Update)

I was attempting to patch a Windows 10 Pro machine from version 1607 to 1703 (Creators Update), however the process kept failing with Error 0x80070714:

Feature update to Windows 10, version 1703 - Error 0x80070714

The solution was to stop the MSSQLSERVER service before kicking off the update:

Right-click the Start button (or press Windows+X) and choose "Command Prompt (Admin)" then type the following:

C:\WINDOWS\system32>net stop MSSQLSERVER
The SQL Server (MSSQLSERVER) service is stopping.
The SQL Server (MSSQLSERVER) service was stopped successfully.


Once the machine reboots after the update the service will be running again, so this shouldn't do any harm.

You may have other MSSQL instances with different service names, the same process applies.